Q: I'm having problems with the App crashing on my device. How can I send crash logs to help you fix the problem?
A:To access the crash reports on your device, you'll first have to follow these steps:

1. Connect and sync the device with iTunes on your computer.

a. On a Mac: From the Finder, hold down the option key while opening the Go menu from the menu bar. You should see Library as an item in this menu. Select it to open your Library folder.From the Library folder, go to Logs -> Crash Reporter -> MobileDevice.

b. On a PC (Windows Vista and above): From Explorer go to this directory: C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/.

c. On a PC (Windows XP): From Explorer go to this directory: C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter/.


2. If an application crashed on your device, you should see a crash report for the application in this folder. You'll see both a .crash and a .plist files. Please send us those files in an email.
Q: Who can I contact to submit bugs or ask for help?
A: Send an email to contact@babaroga.com subject [DecoderRing Support].
Q: On which platforms has game released?
A: Decoder Ring is avilable on iPhone, iTouch, iPad, Zune HD, Windows 8, and Windows Phone.
Q: Is asynchronous multiplayer in the works for Decoder Ring?
A: We are planning multiplayer mode in the future.
Q: How do I place letter on top of the symbol?
A: There are two options:

1.) Touch the letter and drag the letter on top of the symbol. Let go.

2.) Touch the sybmol, and then touch the letter which you would like to substitute
Q: Some of these words are not real words, are they?
A: All crosswords have been using dictionary approved for Scrabble.
Q: How do I know if the letter is placed incorrectly?
A: Surrounding box will turn red.
Q: How do i select difficulty of the puzzle?
A: Difficulty is selected on the main menu by selecting higher number of stars!

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